Website Terms & Conditions

1. Nature of Services

Fareez Shah & Partners provides Company Secretarial services, company incorporation, and corporate advisory services in Malaysia. While our services are supported by legal practitioners:

• No Solicitor-Client Relationship: The use of this website, including the submission of forms or inquiries (such as the "Free Consultation"), does not create a solicitor-client relationship between you and Fareez Shah & Partners until a formal Letter of Engagement is signed and the requisite retainer fees are paid.
• Information vs. Advice: The content provided on this Site is for general informational purposes only and does not constitute formal legal advice.

2. Eligibility and KYC (Know Your Customer)

To use our services for Company Incorporation or appointed Company Secretary services, you must:

• Be at least 18 years of age.
• Not be an undischarged bankrupt.
• Digital KYC: You agree to participate in our Digital KYC process. You must provide accurate, current, and complete information as required by the Companies Commission of Malaysia (SSM).
• False Information: Providing false or misleading information during the registration process is an offense under the Companies Act 2016. We reserve the right to terminate services immediately without refund if false information is detected.

3. Pricing and Payments

• Fees: Prices displayed on the website (e.g., Incorporation fee, Switch CoSec fee) are inclusive of SST and SSM registration fees unless stated otherwise.
• Changes in Price: We reserve the right to modify prices at any time. However, quotes provided in writing (valid for the period specified in the quote) will be honored.
• Government Fees: A portion of your payment goes directly to SSM. Once a submission is made to SSM, the government fee portion is strictly non-refundable, regardless of whether the application is approved or rejected by SSM.
• Retainer Fees:
  - Promotional Waiver: References to "1st Year Retainer Waived" apply strictly to the first 12 months of service starting from the date of engagement. - Subsequent Years: Upon the expiry of the promotional period, standard annual retainer fees will apply at our prevailing rates.

4. Service Timelines

• Estimates: References to timelines (e.g., "Approval typically takes 3-5 business days") are estimates based on standard SSM processing times.
• Delays: We are not liable for delays caused by: SSM system downtime or maintenance, SSM workload or discretionary delays by the Registrar, or failure on your part to sign digital documents promptly.

5. Refund and Cancellation Policy

• Before Submission: If you cancel your service request before we have prepared your documents or submitted them to SSM, you may be entitled to a partial refund, subject to an administrative deduction.
• After Submission: Once documents are lodged with SSM, no refunds will be issued.
• Consultations: The "Complimentary 15-Min Consultation" and "Bonus 30-minutes Legal Consultation" have no cash value and cannot be exchanged for credit or cash.

6. Intellectual Property

All content on this Site, including but not limited to the text, graphics, logos (including the Fareez Shah & Partners logo), images, and software code, is the property of Fareez Shah & Partners and is protected by Malaysian and international copyright laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.

7. Data Protection (PDPA 2010)

By using this Site and submitting your details, you consent to the processing of your personal data in accordance with the Personal Data Protection Act 2010 (PDPA).

• Purpose: We collect data to fulfill statutory requirements for company registration and maintenance.
• Disclosure: Your data will be disclosed to SSM and other relevant government authorities as required by law.

8. Limitation of Liability

To the fullest extent permitted by law:

• Fareez Shah & Partners shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use this Site or our services.
• We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Contact Information

If you have any questions regarding these Terms, please contact us at: